Below are the answers to the most frequently asked questions about Pet Comparison, we hope you find them helpful.
Is Pet Comparison a shop?
Does Pet Comparison search all retailers on the web?
What does Pet Comparison do if I have a problem with a retailer listed on the site?
How frequently are the prices updated?
How does Pet Comparison make money?
Does Pet Comparison list live animals or any live food?
Is Pet Comparison a shop?
No, we are not a shop. We are a pet price comparison shopping website. We help you to get the best deals, by comparing the prices of retailers product prices for you. We research millions of pet products and thousands of suppliers so you don’t have to. Once you decide you would like to buy a product, you click through directly to the retailers website. You will deal directly with the retailer after that stage. If you have any problems with an order you should contact the retailer directly.
Does Pet Comparison search all pet retailers on the web?
No. Efficiently comparing prices from all pet shops on the web would be very difficult. Instead, we work with a wide range of pet retailers, which includes a large majority of all the major ones. If you are interested in products listed and you click through to the retailers site, the retailer pays us a small referral fee. There is no cost to you.
If you can find a better price elsewhere, we’d love to hear about it! We are constantly looking for new pet retailers to join Pet Comparison, and if we find a retailer that has better offers than those on our site, are trustworthy, we may contact them and try to include them on our site.
What does Pet Comparison do if I have a problem with a pet retailer listed on the site?
We’ve years of experience of dealing with online retailers and we always keep an eye on our customers’ feedback. If we get complaints about a particular retailer, we’ll look into whether we should continue to list them or not and, if necessary, we can remove sites while they sort out the problems at their end. If you have a complaint, you can report it to our customer service department. If your complaint is about a claim or statement made in a listing which you think could be misleading or illegal, you can also report it to the Advertising Standards Authority.
Please note Pet Comparison cannot enter into any discussions between yourself and a retailer about goods you’ve purchased from them.
How frequently are the prices updated?
The prices on our site are updated up to 5 times daily to ensure you are always seeing the best deals. The pet retailers we list promise us that all the information they provide about a product for sale, including the price, is accurate and up to date. They have a duty to update the information if it is inaccurate and it is very rare that the prices for a product will differ between our site and the retailers website. If you discover a discrepancy, please let us know because we only wish to list suppliers that deliver on their promises.
How does Pet Comparison make money?
When you see a product you are interested in and you click through to the retailers site, the retailer pays us a small referral fee. With the money we make from these referral fees we regularly invest back into our website to make our service better for you, our customers, and it also contributes to our own running costs required to run a comparison site.
Does Pet Comparison list live animals or any live food?
We do not list any live animals or live food on Pet Comparison. We primarily list products catered to a whole range of animals which includes products such as pet food, pet accessories, pet gadgets, pet toys, pet training aids etc.